You may inform us that you wish to refuse a purchase
within 7 working days of receipt of the product. You may
notify Nonifamily.net of the cancellation by email at
The goods should be returned undamaged, unopened and in
the original packaging within 5 working days of this
notification. You should send a copy of the invoice or
delivery note and a covering letter indicating your full
account number with the returned goods.
We will process your
refund within 2-3 working days, after receipt of the
product by us. Refund will be processed based on the mode
of payment of the order as mentioned below.
Any sums paid, minus the direct delivery costs (transport
and order handling costs). Carriage for the return of the
goods is payable by the purchaser Nonifamily.net refunds carriage costs only if the
purchaser did not receive the product that was ordered or
if the product arrived damaged. Nonifamily.net can refuse
to accept or refund returned articles when the packaging
has been opened or when the products have been used or
damaged by you.
It may take up to 7-10 working days for respective banks’
to process the refund and reflect it in your credit/debit
card statement or net banking account. Please get in touch
with your bank directly in case of any delays post
confirmation of cancellation/refund.